Privacy Policy

At The Luggage Cab, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you use our website and luggage transportation services.

By accessing our website or booking our services, you agree to the practices described in this Privacy Policy.

Information We Collect

We may collect the following information when you use our services:

Full name
Email address
Phone number
Pickup and delivery addresses
Booking details and travel information
Payment information
Communication records with our support team
Website usage data through cookies and analytics tools

How We Use Your Information

We use your information to:

Process and manage bookings
Arrange luggage collection, storage, and delivery
Provide customer support
Send booking confirmations and service updates
Process payments securely
Improve our website and services
Comply with legal and regulatory obligations

Payment Security

All payments are processed through secure third-party payment providers. The Luggage Cab does not store your complete payment card information on its servers.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only with:

Service providers involved in delivering our services
Payment processing partners
Government authorities when legally required
Professional advisors or auditors where necessary

Data Protection

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, disclosure, or loss.

While we take appropriate security precautions, no online system can guarantee absolute security.

Cookies

Our website may use cookies and similar technologies to enhance user experience, analyze website traffic, and improve functionality.

You may choose to disable cookies through your browser settings; however, certain features of the website may not function properly.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Data Retention

We retain personal information only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.